What information do we collect?
We may collect, store and use the following kinds of personal information: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation); information relating to any transactions carried out between you and us on or in relation to this website, including information relating to the subscription level you purchase, contact with us via telephony, email or LiveChat; information that you provide to us for the purpose of registering with us (including your name, your business’ name, (and if applicable company’s or LLP’s registration number at Companies House, address, telephone, fax and email address); information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including bank, credit card or Paypal payment details); and any other information that you choose to send to us including download, uploads and communication via your account control panel on the website;
Using your personal information
International data transfers
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic transactions entered into via the website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: the payment of a fee (currently fixed at £10.00); and the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes, by sending an email to us here. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.