Volunteer stories: Zeynab

Volunteer stories: Zeynab

The house they gave them was infested with cockroaches, it was leaking and damp all the way through. Plaster was falling off the wall and it looked like no-one had lived there for years and years. It was just in an appalling condition and this family, new to the UK was supposed to sign a 12 months lease. The family had a small baby and a two year old son. Mum was very strong, surprisingly so, given what they had been through and they refused to sign the tenancy. But to their horror they were not offered another hotel or house but were thrown out onto the street- they were literally walking the street for hours after midnight.

Luckily Care4Calais came to the rescue and put the family in a travel lodge for two nights while the Home Officer were contacted, and alternative accommodation demanded.
This was my first family, I was contacted as I was the closest volunteer, so I went to visit them in their new house with some essential supplies such as food, nappies and baby clothes. We have remained in contact ever since. As soon as they got on their feet they invited me to share their cuisine, they wanted to give back for the help they got. I’ve found refugees to be the most positive and resilient people.
I started volunteering as my sister had been out to Calais and had told me all about the conditions there, but I really didn’t have the time to go to Calais. then she told me Care4Calais had groups across the UK. So I applied to [email protected], did my DBS and some training and got started.
Early on me and my brother were dropping some stuff off to a hotel when I saw a bunch of young men milling about outside. It was winter but they had no coats and were wearing flips flops. i wondered if they were refugees and if they needed anything. I was so nervous, but i plucked up my courage and went over to them. It was so easy after that, they were all so nice to me and asked me for a few things, so i made a list and said we’d be back.
We started collecting stuff and it’s amazing the number of things we were given, my mum gets upset with all the bags and boxes in her house, so at least that makes us give most stuff out quickly. We’ve been able to give out 50 date boxes for Ramadan, help at the hotels and in dispersal accommodation.
I love to see the progress people make, from when they first arrive to when they feel safe and understand how to get around and access services in the UK. This is why Care4Calais is so important, it is the only charity that meets the refugees face to face regularly for social events, sports, chats, games and a cup of tea. This is so important for mental health. Some of the young men are stuck in a hostel for over a year not being able to do anything. Care4Calais changes that and gives them something to look forward to.
The other great thing about Care4Calais and why it is so loved by the refugees is that it is a massive network throughout the UK. No matter where I get a request from or a place a refugee is sent to, I can find a group or person in the area to help them and to get them what they need. The network is like a spider’s web reaching every corner of the UK, it is a brilliant living thing, it’s geographical mobility! This got me a nickname the other day when I got something for a refugee many miles from me, I got a text back saying, “Thank You Mother of Distribution”. I think it was a google translate error, but it made me smile.
At first it was emotionally very hard, so many people wanted things that I didn’t have and i would try to get them straight away which was just impossible. But now i have set myself boundaries and I am very clear with the refugees about what I can and cannot do. There is a group of us, and we can support each other and ask for help when we need it.
Today I am going my group at a new hotel where 130 people have been sent. We are doing a bit of an emergency distribution. I know we will be very short on decent shoes. Sourcing shoes that are not worn out is the biggest difficulty clothes wise.
I have now got my cousins involved and my brother will soon be joining the group.
I’m about to start my Master’s degree and working with refugees has given me food for thought. My degree is Urban Landscapes and Town Planning and I have come to realise how important free outside gyms and outside spaces are for all people, not just refugees. I also would like to implement easy, free transport systems. It’s just about inclusivity and making life fair for all.
– Zeynab, volunteer
To volunteer or donate go to Care4Calais.org

About Care4Calais

Care4Calais was founded by a group of volunteers with the sole aim of supporting the people of the Calais refugee camps, providing fresh meals, warm clothing, heating and important legal and medical support.

We are not politicians – we are people like you who simply believe that every human has the right to be treated in a fair and dignified way.

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